Hotshotz Warranty
Kool Necks Warranty
Warranty
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For best results heat pack should be at room/body temperature before activating.
•  
Do NOT leave the heat pack in the solid state for more then two weeks.  It will stay
solid if this happens it  will void the warranty.  Boil heat pack down and store it in its
liquid form.  
•  
Place a washcloth on the bottom of the pan to prevent heat pack from sticking or
melting to the bottom of the pan.  Failure to do this will void the Warranty
  There is a limited lifetime warranty against factory defect. To return heat pack mail:
  *Please include Heat pack; Warranty card (or a copy of the Helpful Hints); & Contact
information (Name, address, phone, & email) to
  Laser Craft
3710 Lone Tree Way  # 160
Antioch, CA 94509
   
  *Product will be replace at Manufactures discretion
*Failure to include all information when returning heat pack will void warranty.
•     
Kool Necks Have a 30 day Limited Warranty against factory defect.
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To return Kool Neck mail the following:
•  
*Kool Neck; Warranty card & Contact information (Name, address, phone, & email)
to
  Laser Craft
3710 Lone Tree Way  # 160
Antioch, CA 94509
   
  *Product will be replace at Manufactures discretion
*Failure to include all information when returning heat pack will void warranty.